At [lovelab.sg], we are committed to safeguarding the privacy and data protection rights of our users. As a responsible data controller, we have implemented measures to ensure compliance with the General Data Protection Regulation (GDPR), a robust framework established by the European Union to protect individuals’ personal data.
Collection of Personal Information
1. Information We Collect
We may collect the following types of personal information, depending on the services you use:
- Contact Information: Your name, email address, postal address, and phone number.
- Demographic Information: Your age, gender, and other demographic details.
- User Account Information: Usernames, passwords, and other account-related data.
- Payment Information: Credit card numbers, billing information, and payment transaction details.
- Usage Information: Information about how you interact with our website, products, and services, including your browsing history, search queries, and interactions with our content.
- Device Information: Information about your device, including your IP address, browser type, and operating system.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide, maintain, and improve our products and services.
- To process transactions, billing, and payments.
- To respond to your inquiries or requests.
- To personalize and enhance your experience on our website.
- To send you promotional and marketing communications (if you have consented).
- To comply with legal obligations and protect our rights.
1. Your Rights Under CCPA
As a California resident, you have certain rights under the CCPA:
a. Right to Know: You have the right to request information about the personal information we have collected, used, and disclosed about you within the preceding 12 months.
b. Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
c. Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
d. Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA.
2. Categories of Personal Information We Collect
We collect the following categories of personal information:
Identifiers (e.g., name, email address, IP address)
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (e.g., contact information)
Commercial information (e.g., purchase history)
Internet or other electronic network activity information (e.g., browsing history)
Professional or employment-related information
3. Sources of Personal Information
We collect personal information directly from you, from your interactions with our website or services, and from third parties.
4. Purpose of Collecting Personal Information
We collect personal information for the following purposes:
To provide and improve our products and services
To communicate with you
To personalize your experience
To analyze and optimize our website and services
5. Disclosure of Personal Information
We may disclose your personal information to third parties for business purposes. We do not sell your personal information.
6. Your CCPA Rights
To exercise your rights under CCPA, you may submit a request by contacting us at [contact email/phone number]. We will verify your request using the information provided, and we may ask for additional information for security purposes.
7. Authorized Agent
You may use an authorized agent to make CCPA requests on your behalf. We may require a signed authorization document from you and verify the agent’s identity.
8. Contact Information
If you have any questions or concerns about our CCPA compliance or privacy practices, please contact us at [contact email/phone number].