Privacy Policy

Thank you for visiting [http://lovelab.sg]. Your privacy is important to us, and we are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us, as well as your rights concerning this data. Please take a moment to read this Privacy Policy carefully to understand how we handle your information.

GDPR Compliance

At [lovelab.sg], we are committed to safeguarding the privacy and data protection rights of our users. As a responsible data controller, we have implemented measures to ensure compliance with the General Data Protection Regulation (GDPR), a robust framework established by the European Union to protect individuals’ personal data.

Collection of Personal Information

Thank you for choosing to interact with [Your Company Name] (“we,” “us,” “our,” or the “Company”). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information and your rights in relation to this data.

1. Information We Collect

We may collect the following types of personal information, depending on the services you use:

Contact Information: Your name, email address, postal address, and phone number.
Demographic Information: Your age, gender, and other demographic details.
User Account Information: Usernames, passwords, and other account-related data.
Payment Information: Credit card numbers, billing information, and payment transaction details.
Usage Information: Information about how you interact with our website, products, and services, including your browsing history, search queries, and interactions with our content.
Device Information: Information about your device, including your IP address, browser type, and operating system.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide, maintain, and improve our products and services.
To process transactions, billing, and payments.
To respond to your inquiries or requests.
To personalize and enhance your experience on our website.
To send you promotional and marketing communications (if you have consented).
To comply with legal obligations and protect our rights.

CCPA Compliance

1. Your Rights Under CCPA

As a California resident, you have certain rights under the CCPA:

a. Right to Know: You have the right to request information about the personal information we have collected, used, and disclosed about you within the preceding 12 months.

b. Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.

c. Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.

d. Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA.

2. Categories of Personal Information We Collect

We collect the following categories of personal information:

Identifiers (e.g., name, email address, IP address)
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (e.g., contact information)
Commercial information (e.g., purchase history)
Internet or other electronic network activity information (e.g., browsing history)
Geolocation data
Professional or employment-related information
3. Sources of Personal Information

We collect personal information directly from you, from your interactions with our website or services, and from third parties.

4. Purpose of Collecting Personal Information

We collect personal information for the following purposes:

To provide and improve our products and services
To communicate with you
To personalize your experience
To analyze and optimize our website and services
5. Disclosure of Personal Information

We may disclose your personal information to third parties for business purposes. We do not sell your personal information.

6. Your CCPA Rights

To exercise your rights under CCPA, you may submit a request by contacting us at [contact email/phone number]. We will verify your request using the information provided, and we may ask for additional information for security purposes.

7. Authorized Agent

You may use an authorized agent to make CCPA requests on your behalf. We may require a signed authorization document from you and verify the agent’s identity.

8. Contact Information

If you have any questions or concerns about our CCPA compliance or privacy practices, please contact us at [contact email/phone number].

9. Changes to This Privacy Policy

We may update this Privacy Policy to comply with changing legal requirements and to reflect our evolving privacy practices. We will post the updated policy on our website.